Introduction
This privacy policy describes how Pineapple Code collects, uses, and protects your personal information when you use our services.
Information We Collect
Personal Data
We collect personal information that you provide directly to us:
- Full name and surnames
- Email address
- Phone number
- Company name
- Project details and requirements
Technical Data
We automatically collect technical information:
- IP address and geographic location
- Browser type and version
- Device information
- Cookie data and similar technologies
- Website usage data
How We Use Information
We use your information to:
- Provide and improve our services
- Communicate about projects and services
- Improve our services and user experience
- Comply with legal obligations
- Protect the security of our services
Information Sharing
We do not sell, rent, or share your personal information, except:
- With your explicit consent
- When required by law
- With service providers who help us
- In case of merger or sale of the company
Data Security
We implement security measures to protect your information:
- Encryption of data in transit and at rest
- Strict access control to personal data
- Regular security updates
- Employee privacy training
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Your Rights
You have the following rights regarding your personal data:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your personal data
- Portability of your data
- Objection to processing
- Restriction of processing
Cookies and Similar Technologies
We use cookies and similar technologies to improve your experience:
Types of Cookies
- Essential cookies for site functionality
- Analytics cookies to improve our services
- Functional cookies to personalize experience
- Marketing cookies to show relevant content
Third-Party Services
We use third-party services that may collect information:
- Google Analytics for traffic analysis
- Vercel for hosting and performance
- Stripe for payment processing
- Communication services like email and chat
Children's Privacy
Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18.
International Transfers
Your information may be transferred and processed in countries outside your residence. We implement appropriate safeguards for these transfers.
Changes to This Policy
We may update this privacy policy occasionally. We will notify you of significant changes by email or through our website.
Contact
For questions about this privacy policy, contact us:
Email: info@pineapplecode.net
Phone: +58 424-1703567
Address: Caracas, Venezuela